Profile

As Head of Customer Success at Finity, Michael’s mission is simple: to deliver exceptional service and ensure every client gets the most out of our solutions. When you join us as a Finity client, you’ll likely meet Michael along the way. Since joining us in 2020, Michael has been a key player in shaping our customer experience. His ITIL v4, MCTS, and MCSA certifications back his expertise, but it’s his client-first approach that truly sets him apart.